Refund Policy

At Allyuh, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.

Returns
You may request a return within 7 days of receiving your order.

Eligibility for Returns:

  • Item must be unused and in original condition

  • Original packaging must be intact

  • Proof of purchase is required

Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or personal use reasons.

Refund Process:
Once your return is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Shipping Costs:
Shipping fees are non-refundable unless the item received is defective, damaged, or incorrect.

Damaged or Incorrect Items:
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with supporting evidence (photos).

How to Request a Return:
To initiate a return, contact us at:
info@allyuh.co.uk

We aim to make the return process simple and transparent for our customers.